Customer Feedback

Here is some recent feedback from our customers.

Pauline Freeman on 6th Jun 2026: All my computer problems were solved in their usual efficient and prompt manner. As always, I am impressed with the service they give private individuals.
Ros Cassy on 5th Jun 2026: Great response from Fawad. Prompt and clear advice. Appreciate the quick and friendly service.
Rob Shobbrook at Albany Farm Care (Hampshire) Ltd on 5th Jun 2026: Excellent service; kept me informed all the way.
David Burford on 4th Jun 2026: Excellent service. The staff were most helpful; I took the PC to them. It was repaired the following day. Couldn't ask for better service. If I need PC service in the future, I know where to go.
Roger Webb at Webb House Park Gate Ltd on 4th Jun 2026: Great service; even resolves problems at midnight!
Roger Webb at Webb House Park Gate Ltd on 1st Jun 2026: Great service, always there when you have gone down the proverbial rabbit hole. Good to feel comfortable that assistance is only a call away.
Colin Osborne on 29th May 2026: Technician turned up on time and was very efficient. Explained the problem very clearly and dealt with the problem. Then gave advice if the same thing happened again.
Deborah De Bullion on 27th May 2026: Excellent support. Definitely a good team to help computer dummies like me! Lots of patience and didn't mind explaining things. Rescued my data from my old laptop. Set up my new computer for me; no trouble. Learned a lot from the tuition session. Great service; very friendly and good value for money. Good to know I have somewhere to get help that I can trust. Thank you BIRAK IT.
Linda Avery at Mulberry Legal Ltd on 22nd May 2026: Exceptional service from Baldeep and his team. They were quick and efficient and went beyond the call of duty to solve my IT problems - Thank you.
Lisa Ellis at Lisa Ellis Solicitors Ltd on 21st May 2026: Baldeep came back to me straightaway and was able to resolve the issue immediately. Great service!
Mary Ashdown on 21st May 2026: Very swift response to my email. Helpful conversation. Didn't feel I was being pushed to pay for unnecessary work. All very efficient.
John Downes on 21st May 2026: Baldeep did a great job sorting out my failed Windows 11 update. The computer was practically unusable; now it's working fine again! Many thanks! Highly recommended!
Jo Smith at Webb House Park Gate Ltd on 13th May 2026: As usual, Baldeep's help and guidance was much appreciated.
Pauline Freeman on 11th May 2026: Excellent service. Explained things clearly, which I, as an 80-year-old, could understand.
Malcolm Richardson at Acuta Ltd on 11th May 2026: Brilliant response - problem resolved rapidly and efficiently.